French-Speaking Customer Support Specialist

Position: Customer Support Specialist

Work model: Fully remote (within Greece)

Location: Anywhere in Greece

Employment type: Full-time

What the role involves:\n\n

Providing support to customers through phone conversations, chat, and email correspondence

Following up on support tickets/cases to guarantee timely, high-quality closures

Upholding superior customer experience standards while representing a major international brand

Demonstrating empathy and building reliable, professional partnerships with clients and stakeholders

Actively contributing to achieving client-specified goals and company performance objectives\n\n

We are looking for:\n\n

Fluency in French (C1/native preferred)

Very good English at B2 level or above

Outstanding interpersonal and problem-solving skills with a customer-first mindset

Comfortable with technology, computers, and multiple software platforms

Resourceful individual capable of handling various tasks simultaneously

Positive, collaborative team player suited to a high-volume, evolving environment\n\n

What we provide:\n\n

Complete, cost-free relocation help: covered flights, 2-week hotel stay with breakfast, and dedicated housing search support

Competitive base pay + two extra salaries annually + performance bonuses; Sundays & public holidays paid at 200%

Healthcare benefits package plus various employee perks and discounts

Professional, certified training program

Clear advancement opportunities and personal development