French NSC (National Sales Companies) and dealer support

Overview

Join to apply for the French NSC (National Sales Companies) and dealer support role at Stellantis .

We are seeking a highly skilled and experienced ICT process and tools manager. The ideal candidate will be responsible for coordinating and managing various business and ICT stakeholders, ensuring the ICT support of National Sales Companies (NSC) and dealers of the French market.

Responsibilities

• Coordinate and manage with various business and ICT and business stakeholders
• Understand priorities of the market and ensure high reactivity support
• Understand processes and tools of the market to identify strengths and weaknesses to trigger improvements
• Ensure usability and efficiency of the solutions to improve the business efficiency
• Relentless improvement culture
• Drive crisis/escalation resolution
• Continuous improvement mindset
• Provide periodic status updates to Business Leadership team
• Present synthetic and business oriented decks to trigger leadership decisions
• Interact with various regional teams to support / challenge Global projects
• Coordinate change management
• Proactively manage risks and plan for uncertainties
• Take actions and quick decisions to protect the business
• Evaluate local and corporate solutions and suppliers and defend the best approach to fit ICT Stellantis strategy
• Animate ICT partners
• Interact and share knowledge/practices with various NSC ICT community, French NSC board and brand leaders, and dealers (from operational to major market investors)

Profil

Required

• 4/5 years post BAC diploma in information technology, computer science or related fields
• Basic knowledge in automotive commercial business
• 10 years of application management experience or relevant software development experience
• Excellent composed and verbal communication skills
• Ability to give sense and mobilise various teams to reach service excellence
• ITIL and lean management skills recommended
• Experienced in conducting successful workshops of more than 15 people
• 2 to 3 years\' experience in ICT architecture design
• Strong leadership, decision-making and organizational skills
• Attention to detail and multi-tasking skills
• Customer focused and experience in cross functional transversal projects
• Ability to work with and manage virtual teams
• French mother tongue / fluent in English

At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.