Freelance English UX Writer for Global Travel Brand

TEAM INSIDE is seeking a freelance UX Writer to support the development of customer-focused digital content for an international airline group. You will refine briefs, write English microcopy for a customer service virtual assistant, and improve content across social media, chat, email and claims journeys.

You are fluent in English and French with at least 2 years in UX writing or content design, and you will collaborate with Product, UX and design teams to ensure consistent brand tone while