Franchisee Performance Consultant

Overview

Monitor and analyze key performance indicators for franchise restaurants. Collaborate with franchisees to co-create corrective action plans. Work closely with support teams to ensure compliance with operational standards. Build trusted relationships with franchise partners. Coordinate communication between the headquarters and franchised network. Manage restaurant openings and projects with various departments.

Requirements

• Experience in operational performance and economic management of restaurants
• Knowledge of key performance indicators (delivery ratings, revenue, customer satisfaction, refunds, reviews)
• Ability to analyze audits and prioritize actions
• Strong communication skills with franchisees
• Expertise in coordinating support teams (Training, Supply, Marketing, Tech, CSM, Food Safety)
• Familiarity with brand operation standards and compliance

ATS Optimization Keywords

Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This feature helps candidates tailor their applications more effectively.

• operational performance
• economic management
• key performance indicators
• audit analysis
• action prioritization
• brand operation standards
• compliance

Soft Skills

• communication
• relationship building
• collaboration
• coordination