Forward Deployed Engineer, Infrastructure Specialist (Europe/Middle East)

Who are we?

Cohere is the leading security‑first enterprise AI company that builds cutting‑edge foundation AI models and end‑to‑end products to solve real‑world business problems. We train and deploy frontier models for enterprises building AI systems, and we are looking for people who want to be part of the widespread adoption of AI.

About North

North is Cohere’s cutting‑edge AI workspace platform designed to revolutionize the way enterprises use AI. It offers a secure, customizable environment that lets companies deploy AI while maintaining control over sensitive data, and it integrates seamlessly with existing workflows, connecting AI agents with workplace tools and applications.

Why This Role?

This role provides a unique opportunity to shape how enterprises harness the power of AI in real‑world applications. As a bridge between our core North product and our clients’ engineering teams, you will solve complex problems and securely integrate AI into critical sectors such as finance, healthcare, and telecommunications, working with industry leaders like RBC, Dell, and LG CNS.

In This Role, You Will

• Lead end‑to‑end deployment of North in private cloud and on‑premises environments, including planning, configuration, testing, and rollout.
• Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.
• Experiment at a high velocity and with high quality to engage customers and deliver solutions that exceed expectations.
• Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.
• Troubleshoot and resolve deployment‑related technical issues, providing timely solutions to minimize downtime.

You May Be a Good Fit If

• You have experience working directly with customers.
• You have experience deploying enterprise software in private/hybrid cloud environments.
• You have proven experience administering production Kubernetes clusters and expertise with Helm.
• Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control.
• You have strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization.
• You excel in fast‑paced environments and can execute while priorities and objectives are a moving target.

Full‑Time Employees At Cohere Enjoy These Perks

• An open and inclusive culture and work environment.
• Work closely with a team on the cutting edge of AI research.
• A weekly lunch stipend of $75/£75 or equivalent.
• Full health and dental benefits, including a separate budget for mental health.
• RRSP matching, 401(k), and pension scheme.
• 100% parental leave top‑up for up to 6 months, for either parent.
• Annual enrichment benefits:
  • Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
  • Education & learning stipend for conferences, courses, and coaching.
  • 6 weeks of paid vacation (30 working days).
  • Budget for traveling to other offices if you are remote, plus an annual company off‑site.

How And Where We Work

• Cohere is remote‑friendly. We have offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more coming soon.
• For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
• For those not near an office: a co‑working benefit so you can work alongside others in your city.
• Everyone receives a $500 home office stipend to set up your workspace properly.

We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.

We may use AI‑enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.