Forward Deployed Engineer

An ambitious technology startup is hiring a hands-on infrastructure engineer to help enterprise customers deploy its product and operate it reliably.

You’ll take customers from signing to production in their own environments, including VPCs, on-premises and air-gapped infrastructure. Between deployments, you’ll own the company’s cloud platform and physical mobile device infrastructure.

What you’ll do

• Lead enterprise deployments, navigating security reviews and access requirements.
• Work directly with customers’ technical teams to solve problems and deliver value.
• Own monitoring, incident response and production reliability.
• Improve deployment playbooks and train other engineers to deliver independently.
• Maintain and scale a mobile device farm.
• Contribute backend and infrastructure-related product code.

What you’ll need

• Experience deploying into at least three distinct infrastructure environments, including one on-premises.
• Experience navigating security reviews and access requests in regulated environments.
• Strong practical skills across public cloud, private/on-premises and physical infrastructure.
• Experience operating high-reliability systems at scale and troubleshooting under pressure.
• Clear communication and a strong focus on customer outcomes.
• Excellent engineering fundamentals and high proficiency with AI coding tools.

Mobile device farm experience, Android/iOS infrastructure, MDM or a home lab would be a bonus.

This could suit an infrastructure or SRE engineer with substantial practical deployment experience.