Fleet Maintenance Supervisor

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Summary

The Fleet Maintenance Supervisor will support the Manager of Maintenance Services and oversee shift operations, staffing, and performance. The supervisor may manage up to ten technicians and is responsible for meeting service quality, financial, and safety objectives while maintaining customer satisfaction.

Shop Location: Charlotte, NC 28227

Work Schedule: Monday to Friday, 1st Shift

Base Salary: $72,000 plus quarterly bonus incentive

Essential Functions

• Workflow management – plan and schedule work, assign tasks, track productivity, conduct shift meetings, and approve run sheets.
• Labor management – train, develop, and manage performance of all personnel.
• Customer management – maintain relationships, resolve issues, ensure vehicle uptime, and conduct visits as needed.
• Financial management – control maintenance budget, execute P&L objectives, approve purchase orders, reconcile invoices, and manage bill‑back processes.
• Quality management – perform inspections, root‑cause analysis, corrective actions, and maintain quality documentation.
• Asset management – oversee location appearance, recommend tooling, manage vehicle in/out‑service, and control parts inventory.

Additional Responsibilities

• Perform other duties as assigned.

Skills and Abilities

• Professional representation of Ryder and effective customer interaction.
• Strong vehicle diagnostics and repair knowledge.
• Capacity to understand labor, financial, and quality planning.
• Personal accountability with a proven track record of results.
• Effective verbal and written communication.

Qualifications

• High School Diploma or GED (required).
• Associate’s or Bachelor’s degree (preferred).
• 0 to 1 year’s experience with shop management systems (preferred).
• 1–3 years in a maintenance operations environment; substitute may be accepted.
• Intermediate Microsoft Office skills (required).

Travel

No travel required.

Compensation Information

The position is salaried with a minimum and maximum base pay of $72,000. Eligibility for annual bonus, commission, or long‑term incentive is based on performance.

Benefits Information

Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, disability insurance, paid vacation, illness, bereavement, family and parental leave, and a tax‑advantaged 401(k) plan.

Ryder is proud to be an Equal Opportunity Employer, a Drug‑Free workplace, and a public forum for diversity and inclusion.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or disability status.

Important Note

Some positions require additional screening, including employment and education verification, motor‑vehicle records checks, road test, and/or background screening.