First-Line ERP & Web Shop Support Specialist (Hybrid)

A technology solutions provider is seeking an Associate for 1st Line Customer Support in Caen, France. You will ensure a high-quality service experience for Myfactory customers across various regions. Responsibilities include supporting customer inquiries, maintaining satisfaction, and collaborating with teams for process improvement. Ideal candidates have a background in business processes, strong IT skills, and a customer-oriented mindset. This position follows a hybrid working model, allowing flexibility post-onboarding.

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