Field Services Engineer

1. Cooperate with regional sales and local distributors; improve the satisfaction of end-users;
2. Support registration work, including installation, maintenance and perform clinical and technical trial;
3. Responsible for regional technical support (on-line or on-site), make sure the Maglumi system works properly, improve the satisfaction of distributors and end-users;
4. Collect the Maglumi installation information, and establish relationship and follow up the reference customers;
5. Give service training to local engineers and establish relationship with engineers from different distributors, keep on guiding and improving their technical skills.
6. Back-up other Technical support specialists during heavy workload and when required;

Requirements

1. Bachelors degree or above, majoring in medical, bio-medical engineering, Life science, biology or related disciplines;
2. At least 2 years’ experience worked in diagnostics instrumentation troubleshooting;
3. Be able to travel frequently in the interior of the country or neighboring countries;
4. Excellent communication skills in English;
5. Excellent capability in business expansion and account management.