Field Services Engineer

The Role

As a Field Services Engineer within our team you will be working on our consistently growing and developing network in the region BE, FR, SP, CH, IT.

euNetworks is continually working to maintain our high standards of customer delivery and you will be at the heart of that.

Working as a member of the Fibre FR team (also supporting BE, SP, CH, IT), you will be part of the end to end delivery process of the customer solution for Dark Fibre Service Delivery (OSP/ISP fibre planning) and the construction of the network, to the installation of point to point fibre. Our Field Services Engineers are responsible for the planning, maintenance and supervision of all physical fibre.

What will you be doing?

Network intégration and dark fiber delivery in GIS

• Working in conjunction with all fibre standards and new technologies
• OSP and ISP planning of fibre routes in GIS
• Generate work packages for splicing works to be sent to sub‑contrators
• Generate inspection protocols
• Finance Management and control of budgets for splicing and testing of fibres
• Maintaining OSP and ISP records in Sales Force and using GIS system
• Network Development and Capacity Management

Project dark fibre delivery to customers

• Communicate with customers via meeting, email, phone, web chat etc regarding delivery timeframes or any deviations from the agreed target delivery dates.
• Contractor Management
• Analysis of OTDR, ILM, PMD test results
• Risk assessment and management
• Stakeholder Management
• As-Built records and data integrity management
• Administration of Salesforce

What do we want from you?

• Strong background and good understanding in fibre technology
• Strong background of GIS functionality, tools such as QGIS, and other GIS systems
• Deep knowledge of fibre standards and testing procedure
• Interested in new technologies around optical fibre
• Telecommunication education / qualification / experience
• Ability to work independently as well as part of a team
• General affinity to documentation and documentation systems
• Experience on Network Design and Field Service
• Ability to coordinate external contractors
• Understanding of operation metrics and reporting requirements
• Good verbal and written communication skills in French and English
• Understanding of underlying physical layer (all fibre based)

If this position is of interest but you don’t think you meet all of the criteria listed, please consider applying still. euNetworks looks to recruit people with the right attitude, potential and ambition and for the right candidate, we will provide further training and support to enable you to develop in the role.