Export Sales Manager – Ceramics & Building Materials

Job Description: Export Sales Manager – Ceramics & Building Materials

Job Title: Export Sales Manager

Employment Type: Full-time

Job Summary

We are seeking an experienced and results-driven Export Sales Manager with proven experience in the ceramics and building materials industry to drive international sales, develop new markets, and expand the company's customer base across Côte d’Ivoire and other African markets.

The ideal candidate should have strong knowledge of the building materials market, excellent B2B sales and negotiation skills, and an established network of distributors, dealers, importers, contractors, and other key industry stakeholders.

Key Responsibilities

Develop and execute export sales strategies to achieve revenue and market expansion targets.

Identify and develop new business opportunities across Côte d’Ivoire and other African markets.

Build and maintain strong relationships with distributors, dealers, importers, contractors, architects, and other key customers.

Promote and sell ceramic tiles and building materials to existing and prospective customers.

Prepare commercial proposals, quotations, presentations, and sales contracts.

Negotiate pricing, payment terms, contracts, and other commercial agreements with customers.

Work closely with logistics, supply chain, finance, and operations teams to ensure smooth order fulfilment and delivery.

Monitor customer orders from confirmation through shipment and delivery.

Develop and manage distributor and dealer networks within assigned territories.

Prepare regular sales forecasts, pipeline reports, and market reports for management.

Ensure excellent customer service and develop strategies for customer retention and repeat business.

Meet and exceed assigned sales and revenue targets.

Requirements

Bachelor's degree/HND in Business Administration, Marketing, International Business, Sales, Economics, or a related field.

Minimum of 5 years' experience in export sales, international sales, or business development.

Must have proven experience selling ceramics, tiles, or building materials.

Strong understanding of the ceramics/building materials market.

Existing relationships with distributors, dealers, importers, contractors, or other industry stakeholders will be an advantage.

Experience working within West African or African markets is highly desirable.

Strong negotiation, presentation, communication, and relationship-management skills.

Strong commercial awareness and analytical skills.

Proficiency in Microsoft Office and CRM/sales management tools.

Ability to travel frequently within Côte d’Ivoire and internationally when required.

• Fluency in English and French is highly desirable, given the location and customer base.