ERP Business Analyst

Travel: Frequently to multiple sights across Europe

Duration: 12 months + extensions

Responsibilities:

• Elicit, analyze, and document business needs and user requirements, ensuring clarity and completeness (e.g., user stories, use cases) using tools such as Confluence.
• Translate validated business requirements into clear, structured, and detailed functional specifications aligned with business objectives.
• Act as a bridge between business stakeholders and technical teams, ensuring requirements are well understood, feasible, and correctly implemented.
• Review, challenge, and improve existing business processes by identifying inefficiencies and proposing optimized solutions.
• Collaborate with architects and developers to validate functional designs and ensure alignment with requirements.
• Define and execute test strategies, including writing test cases and validating solutions against documented requirements.
• Support defect analysis, root-cause identification, and resolution during testing and post-implementation phases.
• Document business processes using modeling tools (e.g., BiZZdesign) and contribute to maintaining the enterprise process repository.
• Support transition-to-operations (Run/BAU) activities by ensuring proper documentation and knowledge transfer.
• Contribute to project closure activities, including post-project reviews and lessons learned documentation (REX / Post-Mortem).
• Provide functional support and guidance to end users, ensuring effective adoption of delivered solutions.
• Identify, analyze, and communicate risks and issues to the project manager while proposing mitigation strategies.
• Facilitate coordination among business stakeholders, IT teams, and external vendors to ensure alignment on requirements and deliverables.
• Prepare analysis deliverables, reports, and stakeholder communications regarding progress, requirement status, and risks.
• Support backlog refinement and prioritization discussions by providing detailed requirement insights (without owning prioritization decisions).

Skills & Experience:

• 10+ years of experience as a Business Analyst (or similar role).
• Strong analytical and problem-solving skills, with the ability to understand complex systems and business processes.
• Proven ability to gather, structure, and document business and functional requirements.
• Excellent stakeholder management and communication skills across both business and technical audiences.
• Solid understanding of software delivery lifecycles (Agile, Waterfall, or hybrid).
• Experience collaborating with development teams and solution architects.
• Experience working with third-party vendors and solution providers.
• Ability to critically assess and challenge business needs and existing processes.
• Experience in:
• Requirements engineering (business and functional requirements documentation)
• Business case preparation and analysis
• Test planning, test case drafting, and validation activities
• Process modeling and continuous improvement
• Supporting project planning and delivery coordination

Personal Attributes:

• Structured, organized, and detail-oriented.
• Results-driven with strong ownership of analysis deliverables.
• Comfortable working in multidisciplinary and cross-functional teams.
• Proactive, with a continuous improvement mindset.

Languages:

• Fluent in English and French (written and spoken).