Enterprise Success Manager, France

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\n

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\n

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\n

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n

About the role:

The Strategic Enterprise Success Manager is part of our GTM Strategy organisation, within the Enterprise Customer Success EMEA team. This role is responsible for managing a portfolio of 15-25 high-touch enterprise accounts across France and Switzerland, owning the full customer lifecycle from onboarding through strategic adoption, executive engagement, and creating the right conditions for renewal and expansion. You will act as a trusted advisor to your clients, combining deep product expertise, data-driven account management, and a consultative approach to deliver measurable business impact. Internally, you’ll partner and orchestr