Enterprise Solutions Engineer - French & Spanish/Italian

Pre-sales Solutions Engineer – EMEA South Enterprise

Atlassian is looking for a Pre‑sales Solutions Engineer for our EMEA South Enterprise business who is passionate about leading the technical engagement in complex sales cycles and solving our enterprise customers' hardest business problems.

You’ll be working alongside a globally distributed SE team, speaking with Global 2000 companies every day, and collaborating closely with our sales teams to provide an enterprise experience to our customers.

Responsibilities

• Partner with cross‑functional account teams and Atlassian partners to participate in customer discovery to understand the customer's current state and map back to the Atlassian platforms and solutions that will get them to where they want to be.
• Probe for and identify additional opportunities for cross‑product/solution expansion.
• Investigate, discover, and assess client pain points.
• Be a trusted technical advisor of Atlassian software in the pre‑sales process, articulating and showing the customer the value of the software and how it can change their way of working.
• Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams.
• Lead compelling, tailored value‑based demonstrations.
• Understand, lead, and guide the customer's technical needs in the sales process to gain buy‑in from the customer on Atlassian being the right decision.
• Proactively forge strong partnerships with assigned sales counterparts, regularly discussing pipeline, current and upcoming opportunities and needs, bi‑directional feedback, and ways to improve the selling cycle together.
• Understand, track and document feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management.
• Continuously learn, develop and refine your pre‑sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress.

Qualifications

• 5+ years of experience interacting with enterprise customers in a pre‑sales capacity, with excellent communication and strong presentation skills to multi‑level audiences.
• Fluent in French and proficiency in either Spanish or Italian.
• Customer‑centric mindset with a proven track record in building executive relationships and rallying internal teams to collaborate across the company.
• Creative problem‑solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value‑based solutions.
• Comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences.
• Open to giving and receiving feedback, tolerant of failure, passionate about making customers and Atlassian successful.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.