Enterprise Fraud Management Support Specialist II

Please review the following job description:

Work closely with the areas of EFM to understand methodologies and to provide precise assistance. Maintain understanding of advancements in technology, the latest findings from research and development and changes in the marketplace to incorporate into day to day activities. Gain positive working relationships with EFM leadership and business partners. Provide strategic direction, which includes planning, development, and long‑term strategy for a department within EFM or for an area with an increased amount of potential risk exposure to the bank. Advise management of solutions and workflow to achieve efficiencies in order to accomplish departmental/corporate objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Maintain high level of knowledge and understanding of Enterprise Fraud Management processes to ensure analysis is accurate and in compliance.
2. Recommend strategies to leadership that are targeted for specific departments with the goal of increasing efficiency and effectiveness.
3. Provide performance and trend analysis for senior level management.
4. Partner with other teams within Enterprise Fraud Management for extended research needs.
5. Maintain high level of knowledge and understanding of all regulations to ensure business support is accurate and in compliance.

Qualifications

Required Qualifications

1. 3 to 5 years of fraud or banking experience.
2. Ability to work independently with minimum supervision in a detailed and deadline‑oriented environment.
3. Excellent verbal and written communication skills.
4. Excellent organizational and interpersonal skills.
5. Ability to manage competing priorities.
6. Ability and willingness to work flexible hours, as required.
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Preferred Qualifications

1. Master’s degree.
2. Proven Project Management skill.
3. Experience in fraud analytics.
4. Demonstrate ability to work under pressure and manage conflicting priorities.

The annual base salary for this position is $52,620.00 - $96,060.00.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non‑temporary position for which you apply, based on full‑time or part‑time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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