Enterprise CX Lead & Technical Enablement Strategist

Talkdesk seeks a Senior CX Manager to act as a strategic partner for our largest enterprise customers, leading onboarding, platform optimization, and multi‑product deployments to drive measurable ROI. This role bridges customer stakeholders and internal teams to ensure alignment on goals and successful product utilization.

You will own end-to-end delivery, manage executive relationships, conduct reviews, and champion data‑driven value realization while coordinating cross‑functional teams to