Enterprise Customer Success Leader – Strategic Growth

Harvey is seeking an Enterprise Customer Success Leader to guide a high-impact team across Southern Europe and the DACH region. You will shape a strategic vision for ensuring customers reach their desired outcomes, emphasizing scalability, process rigor, and playbooks to fuel expansion and mitigate churn.

Leading by example, you will coach talent, drive renewal and expansion, and partner with Product and Engineering to ensure a best-in-class customer experience and a strong voice of the customer