Enterprise Customer Success Leader: Scale & Expand

Harvey is redefining how legal and professional services scale through AI-driven customer success. As Enterprise Customer Success Leader, you will shape strategy, lead a high‑impact CS team, and drive renewals, expansions, and customer advocacy across multi‑million dollar accounts.

You will build scalable processes, mentor leaders, and partner with Product and Engineering to translate customer insights into tangible improvements, ensuring exceptional end‑to‑end experiences for strategic clients