Enterprise Customer Success Leader — AI-Driven Growth

Harvey is seeking an Enterprise Customer Success Leader to shape strategy, lead a high-performing team, and drive renewal and expansion across multi-million dollar accounts.

You will collaborate with GTM, Product, and Engineering to turn insights into scalable processes, build playbooks, reduce churn, and ensure exceptional end-to-end customer experiences. This role requires empathetic leadership, strong KPI reporting, and the ability to influence decision-makers at all levels.