Enterprise Customer Ops Lead - AI-Driven Procurement

Pivot is looking for a Customer Operations Manager to drive the delivery of enterprise implementations. You will combine structured problem-solving, stakeholder management, and AI-enabled delivery to accelerate value for enterprise clients.

Join a fast-scaling AI-native procurement platform with 70+ team members, 25+ countries, and major enterprise clients. You will collaborate across Tech, Product, and CSM to design tailored configurations, run executive workshops, and ensure top-tier customer