ENGINEER / SRE / SYSOPS RUN SUPPORT

# ENGINEER / SRE / SYSOPS RUN SUPPORT* ENGINEER / SRE / SYSOPS RUN SUPPORTCONTEXT: As part of implementing agile and incremental development practices, working within an integrated Build and Run team may be required. RESPONSIBILITIES: In this role, the candidate will provide application operation and industrialization services, ensure the daily performance and availability of applications, and work towards the continuous improvement of application operations, particularly through automation and the implementation of relevant operational metrics for the application and the measurement of goal achievement. The candidate may also be asked to incorporate monitoring, supervision, and observability of systems and applications into their work.

• System administration skills: management of on-premises servers , operating systems (Linux, Windows), hardware, network, security, and backups. Skills in system engineering, middleware, containerization, orchestration, and DBMS. Proficiency in software architectures and basic knowledge of application development. Understanding of Dev

• Ability to define Service Level Objectives (SLOs), Service Level Agreements (SLAs), and Service Level Indicators (SLIs). Experience participating in Incident Management and Problem Management processes . Ability to investigate root causes . Proficiency in automating recurring tasks (Ansible, Terraform, Chef, Puppet, etc.). Ability to implement and adapt monitoring and supervision tools.

• Ensure the availability of applications and infrastructure Manage incidents and problems, conduct post-mortems and lessons learned reviews, and propose continuous improvement solutions Automate repetitive tasks to reduce manual operational workload Work closely with developers to improve the long-term usability of solutions Enhance monitoring and traceability tools Capitalize on and transfer skills

DELIVERABLES. Application availability and performance reports; Incident and problem management procedures; Automation scripts for recurring tasks; System preparation (CPU, servers); Preparation and deployment of virtual machines and containers; Monitoring and observability dashboards; SLO/SLA/SLI indicators and tracking reports; Technical documentation; Knowledge capitalization and skills transfer reports;**Work location:** Europe

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