Engagement Manager (H/F)

As aGlobal Engagement Manager , you will lead strategic client relationships and oversee the successful delivery of complex, multi-region programs—particularly in the areas ofIT infrastructure, cloud transformation, and digital services . You will act as the bridge between client vision and delivery execution, ensuring alignment, satisfaction, and long-term value creation.

Key Responsibilities:

• Serve as theprimary engagement leader for global clients, ensuring strategic alignment and delivery excellence.
• Overseemulti-disciplinary programs involving infrastructure modernization, cloud migration (public/private/hybrid), and digital transformation.
• Coordinatecross-functional teams across geographies, ensuring consistency in delivery, governance, and communication.
• ApplyAgile, PRINCE2 , and hybrid methodologies to manage program execution, timelines, and risk.
• Ensure24x7 operational readiness and SLA compliance for infrastructure-heavy engagements, including incident and change management.
• Drivefinancial performance : revenue forecasting, cost control, invoicing, and deviation management.
• Leadexecutive-level client communications , manage expectations, and resolve escalations.
• Ensurequality assurance and program integrity, aligning with technical standards and business goals.
• Overseemulti-site, multi-shore delivery models , ensuring seamless coordination and performance.
• Supportbusiness development by identifying growth opportunities within existing accounts.

15+ yearsof experience in IT program management, with a strong focus oninfrastructure and client engagement.Proven experience managinglarge-scale, international, 24x7 operationswith high availability requirements (99.99% SLA).Deep understanding ofcloud technologies(public, private, hybrid) and infrastructure services.Certified inAgile (Scrum, SAFe)andPRINCE2; PMP or ITIL certifications are a plus.Strong leadership, communication, and stakeholder management skills.Fluent in English; French proficiency is a strong advantage.

Why Join TCS France?

Competitivefixed + variable compensationHoliday bonus,profit sharing, andCSE benefitsWork withglobal clientsoncutting-edge transformation projectsAccess totraining, certifications, andinternational career pathsParticipate incommunity events: tech meetups, after-works, and innovation weeks