Employee Experience & Enablement Manager

Overview

Join Pigment: The AI Platform Redefining Business Planning. Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, Toronto, San Francisco and Austin, we\'ve raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you\'re driven by innovation and ready to make an impact at scale, we’d love to hear from you.

We\'re looking for an Employee Experience & Enablement Manager who will own, animate, and continuously design the end-to-end onboarding experience at Pigment as well as our internal learning programs. This role sits at the intersection of program management, learning design, and employee experience. You\'ll maintain a structured, welcoming, and high-impact onboarding journey that helps new hires ramp quickly while feeling genuinely excited to be here. This role will also expand into broader employee enablement and learning programs, supporting the People Experience Lead, and shaping how Pigment develops talent internally, including French regulatory training obligations.

What You\'ll do

• Own Pigment\'s onboarding program (POP): Run and animate the end-to-end onboarding experience for all new hires globally; ensure every new joiner quickly understands our product, culture, and how to be effective here; build, maintain, and iterate a clear onboarding journey across the first week, month, and 90 days.
• Create An Exceptional New Hire Experience: Deliver a warm, thoughtful, and structured onboarding experience without overwhelming new hires; facilitate onboarding sessions, welcome presentations, and orientation programs; continuously gather feedback and iterate the experience; collaborate with stakeholders across the business to ensure content is meaningful and relevant.
• Run baseline learning programs & drive engagement: Own and animate the company-wide L\&D calendar — including recurring programs, speaker series, and learning events; drive learner participation and track completion rates across baseline programs; ensure all Pigment-led onboarding sessions are organized and content is updated; experiment with AI-driven learning and automation to scale internal training; develop targeted programs that support ongoing growth across teams; analyze data and build reporting dashboards.
• Own French regulatory training obligations: Own Pigment\'s Plan de développement des compétences; design, document, and submit in line with legal deadlines; manage OPCO declarations and actively recover training budget; promote the use of CPF obligations to employees and track; partner with Finance and Legal to ensure compliance and accurate budget reporting; stay current on evolutions in French labour law affecting training obligations.
• Build the internal knowledge and enablement system: Create and maintain onboarding materials, documentation, guides, and playbooks; keep onboarding content continuously updated as the company evolves; build scalable enablement assets: videos, decks, learning modules, AI-driven resources.
• Partner Across The Company: Collaborate across the People Team, Revenue Enablement Team, Leaders, etc.; translate technical topics into engaging learning experiences; work with managers to onboard their teams effectively; help coach and build role-specific onboarding tracks with managers.

Who You Are

The ideal candidate is experienced in program management, L&D, learning design, behavioral psychology or product operations. A mix is even better!

• Program builder mentality: You love building systems, frameworks, and programs from scratch and you love to iterate; you\'re highly organized, you know how to prioritize, and you are comfortable managing complex projects; understanding which problems are supposed to be solved, having strategic thinking; knowledge of key areas of the employee lifecycle and how they interact with each other.
• French L&D regulatory fluency: You have a working understanding of the Plan de développement des compétences, OPCO funding mechanisms, and CPF obligations; you know how to navigate compliance without it becoming a bureaucratic drag.
• Hospitality mindset: You care deeply about the experience people have when joining a company; you know how to create moments that feel thoughtful and human, and you set Pigment apart; you understand culture change and change management.
• Great communicator & storyteller: Strong presentation skills; you love building decks, presentations, and learning content; you\'re comfortable facilitating sessions and presenting to groups of all levels.
• Builder with strong taste & passion for AI: You challenge the status quo and enjoy experimenting with new approaches; you\'re excited about using AI to reinvent how organisations learn and onboard; comfortable with a variety of learning tech/tools and AI.
• Languages: You speak French and English fluently.

What We Offer

• Competitive package
• Health insurance with Alan Blue entirely free for you and your family
• Weekly Lunch and Lunch vouchers (Swile card) to cover lunch breaks with flexibility
• Subscription to Egym Wellpass for gym and wellness access across France
• Trust and flexible working hours
• Offsite once a year and offices in major cities including New York, San Francisco, Toronto, Paris, and London
• High-end equipment to do your work in the best conditions

How We Work

• Thrive Together: We win as a team and strive to do right by our peers, Pigment customers, partners, and the planet
• Never Settle: Deliver with rigor and ambition every day; build a passionate Pigment community
• Go for it: We are biased toward action; every action leads to learning
• Be real, be humble: Provide feedback with empathy
• Champion our Customers: Lead with empathy, solve what matters, and deliver clarity to make our Customers heroes

We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.

Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice. We may use artificial intelligence (AI) tools to support parts of the hiring process; these tools do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.