EMEA T2 Escalation Engineer

Genetec Inc. is seeking a technically skilled EMEA Support Engineer (T2) to handle escalated cases, diagnose complex issues, and collaborate with R&D and other teams across 15+ countries.

The role requires strong English and French communication, solid troubleshooting skills, and the ability to work in a dynamic environment. Based in France, Paris region, this position offers a hybrid work setup with occasional on-site visits to customers.