EMEA Support Team Lead - Remote, Growth & Impact

Nerdio is seeking a working team lead to manage a motivated EMEA-based Support Team. You will balance hands-on technical support with people leadership, coaching, and process discipline across Level 1 and 2 engineers.

This is a working team lead role. You’ll own the support queue, drive improvements, ensure SLA readiness, and collaborate with Engineering, Product, and Sales Engineering to resolve complex AVD, Intune, and Microsoft 365 issues while mentoring engineers and delivering world-class