EMEA Service Relationship & Customer Success Lead

Fortinet, Inc. is seeking a Service Relationship Manager (SRM) to guide customers through onboarding and adoption of Fortinet technology, ensuring maximum value and a great post-sales experience.

The role focuses on governance across the Advanced Service Deployment (ADS) delivery, identifying trends, providing service reporting, and recommending optimal consumption of FortiSASE solutions. You will act as the customer advocate within Fortinet and work cross-functionally to drive outcomes.