Electric Power (EPG) Technician in , us

Electric Power Technician (EPG) Technician

ABOUT US

Looking for more than just a job? At Thompson Machinery, we have been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.

WHAT YOU WILL DO

The Electric Power (EPG) Technician position is responsible for installation, preventive maintenance, diagnostics, repair, and service of diesel‑powered standby electrical equipment. This is a skilled field service technician role that works largely independently with a company‑provided service truck. Work is performed at a variety of customer locations, including industrial, commercial, hospital, and residential sites. The EPG Technician reports to a Commercial Services Manager and serves customers located throughout the Middle and West Tennessee and Northern Mississippi territory.

RESPONSIBILITIES

• Interpret technical instructions, safety manuals, service manuals, company policies and procedures.
• Work with electric and electronic schematics, wiring diagrams, and ladder logic; understand single‑phase and three‑phase circuit theory and AC/DC circuit theory, and use test equipment proficiently.
• Have experience with electrical switchgear (helpful).
• Provide advanced troubleshooting and high‑quality repair service on power, switchgear, and uninterrupted power source (UPS) systems, responding to customer needs in a positive, safe, and timely manner and ensuring maximum value for work performed.
• Maintain safety, customer satisfaction, and business responsibility within a branch region.
• Provide exceptional customer experience while identifying, troubleshooting, diagnosing, and repairing electrical generator systems and related engine mechanical systems.

WHAT WE EXPECT OF YOU

We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.

Basic Qualifications

• Power Technology training or Power Production and Maintenance training through accredited technical schools or military experience; high school diploma required.
• Two or more years of hands‑on electrical diagnostics and advanced troubleshooting experience working on 8.5 kW – 2,500 kW diesel‑powered generators. Candidates with limited electrical experience but strong engine experience will be considered.
• Ability to work flexible schedules, including nights, weekends, and on‑call hours as required, and to work independently in remote locations.
• Demonstrate professionalism, integrity, adaptability and a strong customer service focus.
• Show a sense of urgency, self‑initiative, and a personal drive to be successful.
• Excellent communication skills.
• Possess and maintain a current, valid state driver’s license with a current DOT medical card as required for towing.
• Possess a basic set of industrial tools, including hand tools, air tools, torque wrenches, and multimeters.
• Be able to travel as required, generally within the territory (averaging up to 20%).

WHAT'S IN IT FOR YOU

At Thompson Machinery, we believe that great benefits are more than just perks—they’re essential for employee well‑being and success. We have designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here’s an overview of our benefits, including some that set us apart from our competitors.

The Basics

• Various medical plan options, including a no‑cost option
• Vision and dental insurance
• Employer‑paid short‑term and long‑term insurance
• Employer‑paid basic life insurance
• 401(k) matching
• Profit sharing
• Eight paid holidays annually
• Initially up to 15 days of paid time off annually, increasing after five years of service
• Employee Assistance Program (EAP)

What Sets Us Apart

• Competitive pay
• Exposure to world‑class CAT training and development
• Tuition reimbursement
• Tool purchase assistance to buy high‑quality tools at deep discounts
• Annual stipend toward the purchase of work boots
• Company incentive bonus program
• Paid veteran holiday annually to all service members
• Training and development programs
• Work uniforms and professional cleaning services
• Financial wellness programs

Thompson Machinery offers competitive salaries and a complete benefits package.

Compensation for this position will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.