E-Seller (Online Sales Specialist)

About BYD France

BYD France is the French National Sales Company of BYD BV Europe and BYD Company Ltd, a China-based company and a leading global supplier of green energy technologies. BYD France offers a range of electric vehicles, including all-electric cars, buses & forklifts. BYD is expanding its operations in France to support a growing portfolio of New Electric Vehicle Passenger car and LCVs projects.

Key Responsibility

• Manage customers coming through inbound channels (phone/WhatsApp) and through outbound activities.
• Warm up potential customers by emphasizing BYD brand and model USPs, then direct them to the appropriate dealers.
• Follow up with hot leads forwarded to dealers to confirm sales conversion and/or support the closing process.
• Act as a BYD NEV brand ambassador.
• Report customer feedback regarding products and promotions to the marketing and sales teams, proactively suggesting marketing and commercial actions to boost sales.

Requirements

• Bachelor’s degree or equivalent experience, ideally in sales, marketing, or customer relations.
• Proven experience in customer service, telesales, or digital sales, preferably within the automotive or consumer industry.
• Strong communication and persuasion skills, with the ability to build trust and guide customers through the online purchase journey.
• Fluent in English and French (both mandatory).
• High level of proactiveness, strong follow‑up discipline, and the ability to work in a fast‑paced, target‑driven environment.