E-Merchandiser

Descriptif du poste

About Enky

We’re building the future of furniture commerce.

Design pieces — new, vintage and second-hand — sold direct, with taste and without the friction. Two storefronts, one ambition: turn great products and real demand into a smooth, high-converting shopping experience.

In 2026 we’re scaling our e-commerce engine across enky.com (B2C & B2B) and Galerie Paradis (B2C).

Our ambition: an on-site experience that converts traffic into predictable revenue

This is where you come in.

Your Mission: turn traffic into revenue

You own the growth levers of the shopping experience across both sites — the customer journey, the trade plan, and the traffic that feeds them.

It’s a build-and-optimise role focused on conversion and shipping.

• optimise the journey relentlessly — every page, every funnel, every A/B test
• bring in traffic that converts — SEA, SMA and SEO working with the on-site experience
• run a trade plan that creates demand and momentum across the year
• You turn browsers into buyers

Your success = conversion + revenue + a customer journey that keeps getting better.

What You’ll Actually Do

Optimise UX & the customer journey

• Own the end-to-end journey across both sites — from landing to product page to checkout
• Optimise every step: PDP, search, navigation, cart, checkout and mobile
• Run a continuous CRO programme — hypotheses, A/B tests, GA4 analysis, decisions
• Hunt down friction and lift conversion rate and AOV

Build & run the trade plan

• Build the trade plan with Marketing — key commercial periods, promotional mechanics, editorial & merchandising calendar
• Set up collections, launches and on-site highlights that create demand
• Debrief performance operation by operation, and iterate

Drive traffic acquisition

• Lead SEA , coordinate SMA with Marketing, and feed SEO needs into the roadmap
• Align acquisition with on-site conversion — the right traffic landing on the right pages
• Optimise landing pages and the campaign-to-conversion path

Ship & keep the foundations solid

• Lead the e-commerce roadmap and backlog — write specs & user stories, and ship with the Tech team
• Keep the catalogue sharp in collaboration with the Product team — complete, accurate, consistent (Odoo Shopify)
• Keep customers close — manage ticketing (Gorgias) and coordinate with Logistics & Product for smooth delivery

Beyond shipping

• Spot the patterns — in the data, in customer feedback, in what converts and what doesn’t
• Help sharpen merchandising playbooks, pricing display and conversion strategy

What Success Looks Like

• Fully ramped on the stack (Shopify, Odoo, Klaviyo, Gorgias, GA4)
• A live CRO programme — backlog owned, first A/B tests running, first wins shipped
• Measurable conversion and AOV gains across both sites
• Acquisition and on-site experience working as one funnel
• Trade plan running smoothly with Marketing; catalogue quality under control

Who We’re Looking For

You’re a hands‑on e‑commerce builder and optimiser

• 3+ years in e-merchandising, CRO / UX optimisation, e‑commerce Product Ownership and/or catalogue management (D2C or retail a plus)
• A track record of lifting conversion through experience optimisation and A/B testing
• Solid grip on trade planning and traffic acquisition (SEA, with SMA & SEO awareness)
• Fluent with Shopify; comfortable with Klaviyo, Gorgias, GA4 and Odoo
• Analytics-led decisions are in your DNA
• You thrive in Fast-moving, high-expectation launch environments
• Continuous optimisation — test, learn, repeat
• Clear targets and measurable performance

You also bring

• A sharp eye for on‑site experience and detail
• The ability to move a roadmap with Tech, Product and Marketing
• Strong organisation and backlog discipline