E-commerce Operations Team Lead - 12-Month Maternity Cover

Hermès Europe is seeking an E-Commerce Operations Team Manager in Paris to lead a team of about 10 operations officers, ensuring high standards of customer service and operational efficiency across risk, payments and stock management.

You will recruit, develop and coach the team daily, collaborate closely with the E-Commerce Operations Manager and other Hermès teams to align processes, report KPIs, and uphold Hermès values.