Director of Revenue Operations

Requirements

• Fluent in English and French (C2 level required)
• 10+ years in Revenue Operations, Sales Operations or GTM Strategy in B2B SaaS, ideally at a global, multi-product company
• Proven track record of leading multi-functional, internationally distributed teams through periods of transformation
• Deep expertise in Salesforce and data governance, including data architecture, CRM hygiene and API integrations as the foundation for AI deployment
• Demonstrated ability to influence executive decision-making by translating commercial data into strategic narratives
• Systems thinking with the ability to turn complex data into clear executive narratives
• Fluency in AI tools and workflow automation platforms (e.g., Dust, Gong, Clay, Claude, n8n), curiosity to always stay up to date on innovation
• Salesforce expertise and rigorous data governance instincts
• Change leadership — the ability to bring teams and stakeholders through transformation with conviction and clarity
• Commercial acumen across both Enterprise and SMB motions

What the job involves

• You’ll be part of our Global Sales Acceleration team led by Juliette Pichard. The team you’ll lead, the Revenue Operations team, consists of ~12 professionals covering all of Mirakl’s business units (Marketplace, Connect, Retail Media) and geographies (EMEA, APAC & AMER)
• As a Director, Revenue Operations, you will architect and operate the AI‑powered revenue engine that drives predictable growth across all of Mirakl’s business
• You will lead the evolution of the RevOps function toward a centralized and intelligence‑driven operation, enabling Sales Leaders to run their business with greater autonomy and confidence. You will be a key driver of Mirakl’s AI transformation and a senior voice in executive decision‑making
• "This is a rare opportunity to operate at the heart of Mirakl’s most strategic transformation. Our Rev

  Ops team sits at the intersection of AI and commercial excellence, with full global scope across every region, product line and customer segment — from Enterprise to SMB. You’ll have direct visibility with Sales leadership and a real mandate to define what world‑class Rev

  Ops looks like in 2027." — Juliette Pichard, SVP Global Sales Acceleration
• Architect and deploy the AI‑powered revenue engine — define and own the RevOps strategy, data infrastructure, processes and AI agents that make Mirakl’s GTM motion predictable and scalable, acting as the orchestration layer between Agent Builders, your team and the Analytics & AI team
• Drive global business monitoring and executive decision‑making — own pipeline health, ARR and ACV velocity, win/loss and conversion metrics across all BUs and geographies, orchestrate forecasting and QBR governance, and surface proactive risk and opportunity signals to Sales Leaders with clear, actionable recommendations
• Build operational excellence across the full revenue cycle — own Salesforce data quality and governance, lead sales comp plan design, ensure territory and quota frameworks are rigorous, and manage the global GTM tech stack roadmap, budget and vendor strategy
• Enable new GTM motions and product launches — partner with PMM and GTM stakeholders to support pricing setup, sales motion design and tooling updates for new products, modules and geographies, keeping RevOps agile enough to support strategic initiatives as they emerge
• Lead, develop and inspire a global RevOps team of ~10 — set clear direction and accountability, upskill the team on AI, automation and data modelling, and drive cross‑functional change management with clarity and conviction

Tools Used

• Salesforce (CRM & data governance)
• Dust (AI workflows & automation)
• Gong (conversation intelligence)
• Clay (pipeline & prospecting automation)