Director of Care - Clinical (Orléans)

How do you Live in the Moment?

We are passionate about Making Every Moment Matter. We are seeking a candidate that shares our values— a person who has a passion to make a difference, who has a robust moral compass and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for.

About Us

An exciting and novel opportunity to lead the opening and manage the clinical operations of a new long-term care home—built on the principles of person-centered emotion focused living—awaits you in the residential community of Cardinal Creek Residence in Orleans, just outside Ottawa, ON. Slated to open its doors in Summer 2026, Cardinal Creek Residence will welcome and become home to 224 residents from the neighbouring communities and the daily destination and inspiration for more than 400 team and community members.

About the Role

As the Director of Care—Clinical you will role model and support a workplace where each other’s strengths are celebrated, individual aspirations are recognized and supported, and meaningful connections are made. You will lead by example while being responsible for the daily clinical operations of the home, governance of resident care, and quality of life for all.

This role will work hand in hand with the team of LTC experts employed by Responsive Health Management, the company opening and managing the home. The Director of Care—Clinical will report to the Executive Director of the home, and will be instrumental to many of the key opening initiatives and the ongoing success of the home.

Wage Rate

The starting annual salary is $110,000.

Vacancy

This is an existing vacancy.

What You Will Be Doing

Pre-opening

• Successfully execute the Ministry-approved occupancy plan and guide the clinical team through the pre-occupancy inspection requirements.
• Collaborate closely with the Responsive Support Office redevelopment team, and various stakeholders to coordinate the setup of the clinical programs and execute on the pre-opening plan.
• Initiate and facilitate development of strong relationships with a broad range of community and health system partners, to create a supportive eco-system for the new home.
• Lead the hire and formation of the clinical management team for the home — and instill our desired culture from the start.

Leadership & Strategic Planning

• Foster a supportive and responsive team environment ensuring a healthy, person-centered, emotion focused culture with a highly effective and cohesive team and ensuring organizational goals and work requirements are consistently met.
• Collaborate with all stakeholders, the management team and Support Office team to execute the strategic priorities aligned with the home’s Vision, Mission and Values and set annual goals and objectives to achieve them.
• Communicate strategic directions clearly and concisely, driving organizational success and prioritizing resident-centered care.
• Participate in various external committees and task forces (e.g. Ontario Health/OLTCA/MLTC) influencing decision-making and policy direction related to clinical standards, new clinical programs and initiatives.

People Focus

• Endorse the Butterfly Approach for persons living with dementia and an emotion based person centered culture across the entire community — championing meaningful interactions.
• Manage the care team resources, risk management, resident care, regulatory and clinical issues.
• Act as a key strategic partner to the Home, creating and maintaining internal and external community relationships, engaging stakeholders, representing and advocating in the best interest of the home, residents, staff and sector.

Clinical Operations

• Maintain compliance with all applicable statutes, regulations, and government requirements through the consistent application and monitoring of policy and procedures, quality monitoring and facilitating improvement initiatives.
• Sustain high quality of care experience and outcomes through the consistent delivery of best practiced based, resident-focused programs and policies.
• Manage the home’s clinical budget, provide insights, collaborate with the leadership team to ensure accuracy and alignment with organizational goals.

Qualifications You Will Require

• Registered Nurse in good standing with the College of Nurses of Ontario, or Registered Nurse registered with a regulatory authority in a Canadian jurisdiction, other than Ontario, and holds in that jurisdiction the equivalent of a certificate of registration authorizing independent practice in Ontario as of right exemption Bill60.
• A minimum of one (1) year of experience working as an RN in the long-term care sector.
• A minimum of three (3) years management experience in long-term care.
• Must have held a Director of Care position in the long-term care sector.
• Demonstrated experience with person-centered care or emotion based care models.
• Proven and excellent communication, relational and engagement skills with a broad range of internal and external stakeholders.
• Knowledge of LTCF/RAI-MDS – AIS certified, if not must be completed successfully within one (1) year of being hired.
• Demonstrated outcomes in team building, conflict resolution and problem solving.
• Competency in managing complex projects.
• Experience opening a new build/LTC home is an asset.
• French speaking is an asset.

What We Offer

• Competitive compensation package.
• Pre-opening milestones bonus opportunities.
• 24-hour access to our Employee and Family Assistance Program (EFAP).
• Wellness Program.
• Individualized professional development planning.

Additional Information

We are committed to ensuring our hiring practices are equitable, inclusive, privacy-conscious. We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all.

If you require accommodation at any time during the recruitment process, please contact the hiring manager.