Digital Project Manager

Aug 26, 2026

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energysolutionsis committed to creating solutions that matter for people and our planet for generations to come. From the beginning,we'veled in inventingnew technologiesand entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

We are looking for a Digital Product Manager to lead the strategy, development, and adoption of digital solutions within our global organization. The person in this role will oversee the end-to-end lifecycle of a portfolio of digital products, from design to implementation,optimizingbusiness value and user satisfaction.

The role aims to enhance user experience, increase operational efficiency, and support scalable business growth through digital channels.

Job Description

• Define andmaintainthe digital product vision aligned with business priorities
• Identifyopportunities for digitalization of processes and user journeys
• Build and manage a value-driven product roadmap
• Develop business cases and define key performance indicators (adoption rate, cost reduction, productivity, contribution to revenue)
• Monitor product performance and drive continuous improvement
• Ensure strong focus on customer satisfaction and operational impact
• Lead agile development cycles in collaboration with technical delivery teams
• Translate business needs into clear product requirements, define teststrategyand scope and contribute to testing activities.
• Ensure integration with enterprise platforms (e.g. SAP, CRM, IoT, data analytics environments)
• Act as key interface between “Climate Solutions Europe” service teams,countriesand digital functions
• Support deployment,communicationand adoption ofnew solutions. More specifically, lead the rollout of new functionalities and train local teams in countries
• Contribute to service transformation initiatives
• Design seamless omnichannel self-service journeys
• Capture user feedback and data insights to refine product strategy

Requirements

• 5–10+ years in digital product management, servicedigitalizationor customer platform leadership
• Experience in B2B service environments or industrial/service operations is a strong advantage
• Strong business and service process understanding
• Agile product management and stakeholder leadership
• Exposure to AI, automation or connected services is a plus
• Ability tooperatein an international matrix organization
• Master’s degree in business, engineering, digital or equivalent
• German and/or French is a plus
• 25% travel

Our commitment to you

Our greatest assets are theexpertise,creativityand passion of our employees.We strive to providea great placeto work that attracts,developsandretainsthe best talent, promotes employee engagement, fostersteamworkandultimately drivesinnovation for the benefit of our customers. We strive to create an environment whereyoufeel thatyoubelong, with diversity and inclusion as the engine to growth andinnovation. We develop and deploy best-in-class programs and practices,provideningriching career opportunities, listening to employeefeedbackand always challenging ourselves to do better.This is The Carrier Way.

Join us andmake a difference.

Carrier Global Corporation is a global leader in innovative climate and energy solutions, dedicated to enhancing safety, sustainability, and comfort for future generations.

Company size 10,001+ employees

Company type Public company

Total funding 0

Momentum

Team growth

Momentum

Momentum

Team growth

20% in 12 mo

25,085 employees on LinkedIn

Capital

Funding history

Footprint

Where they work

Company Carrier