DIGITAL LEARNING PROGRAM MANAGER

About the Company

At Coachello, we’re reinventing how companies develop their people by combining world‑class human coaching with cutting‑edge AI. Our mission is simple yet powerful: help organizations move from theory to practice so their talents can finally receive continuous, personalized, contextualized support exactly when they need it , not once a year. Fully bootstrapped since day one, we’ve grown into a solid and recognized player in our market, partnering with amazing companies across the globe. Today, Coachello supports leaders, managers, and teams in becoming more confident, more capable, and more supported in their day‑to‑day challenges. Joining us means stepping into a central role within a fast‑growing, mission‑driven company shaping the future of leadership development.

About the Role

We’re looking for a Digital Learning & AI Coaching Program Manager to lead the design, implementation, and scaling of our AI‑powered coaching solutions with clients. This role sits at the intersection of learning design, client success, and product . You will not only ensure successful deployments, you will shape how our AI Coach and Role Play solutions create real business impact inside organizations . You will act as a bridge between client needs, learning design, and our product capabilities , ensuring our solutions are fully aligned with business objectives and adopted at scale.

Key Responsibilities

• AI Coaching & Role‑Play Deployment – Lead the implementation of Coachello’s AI Coach and Role Play solutions across client organizations, pilot new programs, test use cases, and iterate based on feedback.
• Configure and tailor the experience (scenarios, programs, journeys) to each client’s context and ensure a smooth rollout across platforms (Teams, Slack, LMS…).
• Learning Design & Program Creation – Design digital learning journeys combining AI coaching, role‑play, and human coaching; create high‑impact role‑play scenarios (feedback, leadership, sales, onboarding, etc.).
• Structure programs aligned with leadership frameworks, competency models, and transformation priorities.
• Translate business challenges into engaging, actionable learning experiences.
• Client Partnership & Business Alignment – Work closely with HR, L&D, and business leaders to understand challenges, define use cases, align programs with strategic priorities, and act as a trusted advisor on integrating AI coaching into their learning ecosystem.
• Ensure programs drive measurable outcomes (performance, behavior change, internal mobility…); run pilot programs, measure, iterate, track engagement, usage, impact, identify friction points, and build data‑driven recommendations for clients.
• Product & Tech Collaboration – Work closely with Product & Tech teams to translate client needs into product improvements, test new features, co‑build new capabilities (AI behaviours, role‑play formats, learning flows), and serve as the voice of learning design within product decisions.
• Enablement & Adoption – Train clients and internal stakeholders on AI coaching best practices, role‑play usage, and program deployment strategies; create enablement materials such as playbooks, learning guides, and demo scenarios.

Qualifications

• Native French speaker with strong business English, or native English speaker with solid French.
• 3–7 years of experience in Digital Learning / Learning Design / Instructional Design or Customer Success in a learning / SaaS environment.
• Strong understanding of L&D strategies, leadership development, and digital learning ecosystems (LMS, blended learning…).
• Ability to translate business needs into learning solutions.
• Comfortable working with AI‑driven products and experimentation.
• Strong project management and stakeholder management skills.

Contract Details

• Type de contrat: CDI
• Date de début: 05 janvier 2026
• Lieu: Paris
• Niveau d’études: Bac +5 / Master
• Expérience: > 3 ans
• Télétravail ponctuel autorisé