Desktop Support Engineer: L2 Troubleshooter & Remote Support

A leading IT support company in Île-de-France is seeking an experienced L2 Desktop Support Technician to provide advanced technical support and troubleshooting for desktop and laptop systems. The role involves addressing complex issues, maintaining hardware/software systems, and training junior technicians. Candidates should have 2-4 years of experience, strong knowledge of Windows and Mac OS, and relevant IT certifications. A focus on user satisfaction and compliance with IT policies is essential.

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