Deputy Director for Arbitration and ADR – Europe

As the institutional representative of over 45 million businesses in more than 170 countries, the International Chamber of Commerce operates with a core mission to “make business work for everyone, every day, everywhere".We act as the primary voice of the real economy in a range of intergovernmental organisations – from the World Trade Organization to the UN climate process – championing the needs of local business in global decision making.The convening power of our global network enables us to set rules and standards that facilitate over $17 trillion dollars in trade each year – as well as providing tailored products and digital services that directly address the real challenges faced by businesses operating internationally.We also provide the world's premier private global dispute resolution services, leveraging ICC's unique independence, integrity, and expertise.

The role

We areseeking aDeputy Director for Arbitration and ADR – Europe to support the growth and visibility of ICC Dispute Resolution Services across Europe.

In this role you will assist in developing and promoting ICC’s Dispute Resolution Services (DRS) across the European continent,to support the implementationofregional strategy and priorities.In addition to this, you will alsokey role in promoting and developing the business of the ICC Hearing Centre, positioning it as the venue of choice for hearings, mediations and dispute resolution proceedings in Europe.

Yourresponsibilities will include:

Drivinggrowth and engagement

• Help drive the regional strategy and workplan, and represent ICC in internal and external meetings andengagements as required.
• Leverage ICC’s network and expand the adoption of ICC Arbitration, ADR and related dispute resolution services across Europe.
• Develop and maintain relationships with corporate counsel, law firms, arbitral institutions, chambers of commerce and public-sector stakeholders.
• Represent ICC across the regional dispute resolution community, strengthening visibility, influence and market presence.
• Initiate and steerbusiness development initiatives for the ICC Hearing Centre, increasing its visibility, utilisation and positioning as a premier venue for international dispute resolution proceedings.

Delivering insight and opportunities

• Monitor legal, arbitration and business trends across Europe to identify growth opportunities and emerging user needs.
• Provide strategic market intelligence to support regional and global development priorities.
• Manageand track stakeholder engagement and business developmentopportunities/pipelinesandoutcomes to maximise impact and inform decision-making.

StrengtheningICC's regional impact

• Develop and deliver events, content and engagement initiatives that reinforce ICC's leadership in dispute resolution across the region.
• Organise and participate in regional conferences, seminars, including coordinating programmes, budgets and logistics more broadly.
• Collaborate across ICC's global network to promote knowledge sharing, strengthen client engagement and advance business development priorities.

What we offer

• A dynamic, collaborative and caring work environment in an international setting
• Opportunities to continually learn
• The chance to make a meaningful impact
• Partial work from home opportunities

Ready to join us?

Requirements

We would love to hear from you if you:

• Hold degree level qualification (preferably legal or business) with knowledge of dispute resolution, particularly international arbitration;
• Have a minimum of five years of post-qualification experience in a global professional organisation;
• Possess a strong business development acumen, with a proven track record in a legal environment being an advantage;
• Demonstrate strong emotional and cultural intelligence, proactive thinking, autonomy in execution, and mature professional judgment;
• Have multi-tasking abilities and demonstrated capabilities to meet concurrent deadlines in a fast-paced environment;
• Possess excellent written, presentation and oral communication skills in English with the proven ability to draft substantive copy(fluency in French or other major European languages is an asset);
• Have excellent collaboration skills, with the ability to build strong relationships with internal and external senior stakeholders;
• Are prepared to travel across Europe for key engagements when required(the role is otherwise primarily based at ICC Headquarters in Paris);
• Have an extensive working knowledge of MS Office programmes(knowledge of CRM systems and affinity for digital tools and platforms is a plus).

Terms and conditions

Estimated start date :As soon as possible

Department :ICC Dispute Resolution Services

Location :ICC International Headquarters, Paris

Contract type and duration :Permanentcontract (CDI),full time.

At ICC, we make business work for everyone, every day, everywhere. And when we say “everyone”, we mean it. We celebrate the diversity of our people and strive to inspire acceptance, cultivate a culture where difference matters, inclusion is essential, and equality of opportunity is for everyone.