Delivery Manager: 24/7 Infra Operations & Incident Lead

Jobtailor is seeking a senior leader to drive RUN operations for critical systems and networks under a managed services contract. You will manage a skilled team of admins and engineers, coordinating schedules to ensure 24/7 coverage and on-call readiness.

You will oversee incident, change, and problem communication, participate in production processes, and lead continuous improvement while ensuring SLA compliance and robust operational reporting for both client and internal stakeholders.