Delivery Lead, ERP

• Lead the overall relationship with a portfolio of strategic clients
• Oversee all activities carried out by 4CAD Group teams within the assigned scope
• Ensure coordination and effective information flow between the various departments
• Monitor activity forecasts and ensure commitments are properly delivered
• Lead client steering and governance meetings
• Identify risks, anticipate needs, and propose appropriate action plans
• Build lasting, trust-based relationships with high-priority clients
• Identify new business development opportunities and contribute to revenue growth alongside the sales teams
• Support industrial companies in their digital transformation through PLM, ERP, MES, Simulation, CRM, and Data solutions

Requirements

• Significant, demonstrable experience in project management, program management, or strategic account management is essential
• Ability to interact with senior stakeholders, including Executive Management, Finance, Operations, and IT leadership
• Experience working in complex client environments involving significant organizational, political, and economic considerations
• Excellent analytical skills
• Strong communication skills
• Strong business acumen and commercial orientation
• Ability to identify business development opportunities and contribute to account growth
• A cross-functional view of business processes and ERP, PLM, CRM, or MES solutions is highly desirable
• Knowledge of the aerospace, manufacturing, distribution/trading, or food-processing sectors is an advantage
• Good understanding of business processes, including finance, procurement, supply chain, production, sales, and quality
• Knowledge of ERP environments
• Understanding of information systems and digital transformation
• Understanding of the interactions between ERP, PLM, CRM, MES, and data tools
• Proven ability to manage complex projects or programs
• Experience managing a client portfolio and prioritizing competing demands
• Expertise in tracking commitments, performance indicators, and forecasts
• Expertise in risk management and resolving complex issues
• Experience leading steering committees and governance meetings
• Ability to bring together multidisciplinary teams and coordinate internal and external stakeholders
• Strong communication, influencing, and negotiation skills
• Consultative approach and ability to provide strategic guidance and support

Core Competencies

Demonstrates expertise in project management and strategic account management, with a strong focus on client relationship building and business development. Proficient in navigating complex client environments and facilitating digital transformation through ERP, PLM, CRM, and MES solutions.

Highest-signal resume keywords

• Project Management
• Strategic Account Management
• Business Development
• Client Relationship Management
• Digital Transformation

Hard Skills

• Project Management
• Program Management
• Business Development
• Risk Management
• Performance Tracking
• Analytical Skills
• Understanding of ERP
• Understanding of PLM
• Understanding of CRM
• Understanding of MES

Soft Skills

• Strong Communication Skills
• Influencing Skills
• Negotiation Skills
• Consultative Approach
• Ability to Coordinate Teams

Industry Keywords

• Aerospace
• Manufacturing
• Distribution
• Food Processing
• Business Processes

Tools & Technologies

• ERP Solutions
• PLM Solutions
• CRM Solutions
• MES Solutions
• Data Solutions