DCEO Engineer, Data Center Engineering Operations

DCEO Engineer, Data Center Engineering Operations

Job ID: | Amazon Data Services France SAS

Amazon Web Services is looking for motivated, rigorous, and technically passionate individuals to join our teams as Data Center Engineering Operations (DCEO) Engineers. This position offers an exciting opportunity to join a team dedicated to the reliability and availability of AWS critical infrastructure, serving millions of customers worldwide.

The role requires a self‑directed individual capable of taking initiative and proposing effective solutions to complex technical problems. You will provide technical support for critical infrastructure within a data center, ensuring uptime greater than 99.999%, and maintain operations of generators, electrical systems, cooling systems, pumps, and motors.

Key Job Responsibilities

• Operate and maintain all mechanical, electrical, and HVAC equipment in the data center.
• Supervise contractors performing maintenance or preventive maintenance operations.
• Develop intervention plans for emergency repairs on critical assets.
• Work independently with minimal direct supervision.
• Provide on‑call support and participate in a rotation schedule based on operational needs.
• Apply basic support concepts: ticketing systems, root cause analysis, task prioritization.
• Perform on‑site shifts according to the defined schedule.
• Strictly comply with all physical security procedures and policies.
• Ensure strict adherence to safety procedures during the execution of work.
• Perform rack power installation, PDU replacement, and rack ATS replacement.
• Verify electrical and cooling capacities before any new rack installation.
• Create and close work orders with appropriate data (labor hours, equipment maintenance, parts used) in the asset management system.
• Record state changes in critical infrastructure as part of corrective and preventive maintenance operations.
• Perform quality, performance, safety, and reliability testing of products, equipment, and processes.
• Serve as first‑line responder for troubleshooting electrical and mechanical equipment: air handling units (AHUs), chillers, cooling towers, chemical treatment systems, pumps, motors, variable frequency drives (VFDs), and building management systems (BMS).
• Define and maintain the highest safety standards, and actively promote a world‑class safety culture in all aspects of operational procedures.
• Drive continuous improvement efforts for infrastructure through standardization of procedures and policies, while ensuring performance against defined metrics.
• Enable the operations organization to achieve 100% uptime across all customer‑supporting infrastructure.
• Collaborate effectively with internal and external stakeholders to ensure operational excellence for all AWS customers.
• Ensure the planning and execution of preventive maintenance on critical infrastructure according to AWS procedures.
• Ensure facility supervision and monitoring (via BMS, PMS, surveillance rounds, etc.).
• Actively participate in the delivery of construction and renovation projects for data center infrastructure.
• Ensure the organization's ability to respond appropriately to any event that may impact customers, on any electrical or mechanical component.
• Analyze incident reports, document periodic trends, and formulate recommendations to management.
• Write, update, and maintain operating procedures, standard operating procedures (SOPs), emergency procedures, preventive maintenance programs, and all technical documentation related to DCEO.

Basic Qualifications

• Intermediate level in English and/or French (spoken and written).
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, HVAC, Industrial Technology, or Electrotechnical Engineering.
• Experience with critical infrastructure systems (UPS, generators, switchboards, HVAC, chilled water/cooling systems, pumps).
• Familiarity with 24/7/365 critical operational environments.

Preferred Qualifications

• Fluency in English (spoken, written, and reading).
• Knowledge of BMS (Building Management Systems) control systems and electrical power monitoring systems (EPMS).
• Experience in data centers, manufacturing, or the Oil & Gas sector.

Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.