DCEO Chief Engineer, Data Center Engineering Operations

About the Role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. This role is for the Data Center Engineering Operations (DCEO) Team, focusing on maintaining critical physical infrastructure that supports Amazon Web Services. Specifically, you will act as the Chief Engineer responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center operates at peak efficiency.

Key Responsibilities

• Oversee the day‑to‑day operations and maintenance of mechanical and electrical equipment in a data center.
• Operate independently with limited direct management.
• Act as an escalation point for all facilities‑related issues within the data center, escalating to the Data Center Facility Manager as needed.
• Perform root cause analysis of equipment failures.
• Troubleshoot and report facility and data sever‑level events within internal SLA.
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Provide training and guidance to Engineering Operations Technicians.
• Ensure all safety procedures are adhered to by vendor and Amazon staff.
• Utilize internal CMMS to manage building workflows.
• Communicate complex technical information to a non‑technical audience.

Basic Qualifications

• Oversee the day‑to‑day operations and maintenance of mechanical and electrical equipment in a data center.
• Operate independently with limited direct management.
• Act as an escalation point for all facilities‑related issues within the data center, escalating to the Data Center Facility Manager as needed.
• Perform root cause analysis of equipment failures.
• Troubleshoot and report facility and data sever‑level events within internal SLA.
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Provide training and guidance to Engineering Operations Technicians.
• Ensure all safety procedures are adhered to by vendor and Amazon staff.
• Utilize internal CMMS to manage building workflows.
• Communicate complex technical information to a non‑technical audience.

Preferred Qualifications

• Communicate complex technical information to a non‑technical audience.

Equal Employment Opportunity Statement

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