Data & Operational Excellence Project Manager - Fixed-Term Contract (CDD)

As part of the Operations Augmented Beauty Team, you will act as the primary point of contact and project owner across a set of strategic digital initiatives spanning connected device data management, platform modernization, supplier performance and regulatory compliance.

Key Responsibilities

1. Centralize 100% of Device Data Flows within the BeautyFleet Platform
   1. Repair Process Digitalization
      1. Phase 1: Integration of existing historical data
      2. Phase 2: Integration of repairability data
   2. Coordinate with technical and operational stakeholders to ensure smooth data ingestion and validation
2. Repair Data Exposure via PM2S Integration
   • Drive the integration with PM2S to expose repair data to business teams
   • Ensure full visibility on the B2B device repair lifecycle , enabling informed decision-making across the organization
3. Distribution Centers Data Integration
   1. Integrate distribution center data into the BeautyFleet Platform
   2. Deliver end-to-end supply chain visibility covering device flows from sourcing to delivery
4. Augmented Beauty Device Framework
   • Integrate the Augmented Beauty Device Framework into R&I validation gate sessions to ensure data connectivity is designed in from day one
5. Product owner BeautyFleet Platform
   • With the lead of IT team to contribute to modernization of the Platform Infrastructure
6. Azure to GitHub Migration Support
   • Support the migration of platform components from Azure to GitHub , ensuring minimal disruption to ongoing operations
7. Firmware Update Feature Migration Support
   • Contribute to the migration of the Firmware Update Feature , coordinating with SNOW teams to ensure stability and continuity
8. PKI for Edge Devices
   • Support the implementation of Public Key Infrastructure (PKI) for edge devices, ensuring secure and authenticated device communication
9. Deliver Relevant & Actionable Data to Business Teams
   1. ABOps Alignment
      • Stay closely aligned with the ABOps team to anticipate and respond to emerging data needs
      • Enable new data types and roll out new KPIs as required by business stakeholders
   2. Data Availability & Freshness Monitoring
      • Monitor data pipelines to ensure availability, accuracy and freshness
      • Proactively identify and resolve data gaps to guarantee business teams always have access to up-to-date information
10. Embed Data Connectivity from the Device Conception Phase
    1. Augmented Beauty Device Framework
       • Integrate the Augmented Beauty Device Framework into R&I validation gate sessions to ensure data connectivity is designed in from day one
    2. New Device Onboarding
       • Support the onboarding of new devices into the BeautyFleet Platform, coordinating between technical, R&I and Operations teams
11. Ensure Effective B2B & B2C Supplier Performance Management
    1. Supplier Performance Framework
       • Co-define with the Device Care Team a comprehensive supplier performance framework tailored to both B2B and B2C contexts
       • Cover SLAs, KPIs, and reporting standards to drive service excellence across the supplier ecosystem