Data Center Engineer (On-Site)

Data Center Engineer (On-Site) – 5 to 7 yrs

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We are looking for an experienced Data Center Engineer to join our on‑site operations team.

The ideal candidate will have a strong background in data center hardware support, racking and stacking activities, break/fix work, cabling, infrastructure operations, and hands‑on support for compute, network, and storage systems.

This is an on‑site role requiring 4–6 years of hands‑on experience in data center operations and hardware support.

Key Responsibilities

• Perform daily operational tasks within the data center, including hardware health checks, environmental monitoring, and physical inspections.
• Install, rack, cable, and configure server, storage, and network equipment following industry standards and site policies.
• Troubleshoot and resolve hardware‑related incidents, including server failures, disk replacements, power issues, and network connectivity problems.
• Execute break/fix activities as per vendor or remote team instructions, including component swaps, firmware updates, and diagnostics.
• Work closely with remote support teams to provide hands‑on assistance during P1/P2 incidents and maintenance windows.
• Support network patching activities, including fiber and copper cabling, labeling, and patch panel updates.
• Maintain accurate inventory of all assets, including asset tagging, documentation updates, and rack diagram maintenance.
• Ensure compliance with data center security, access controls, and operational SOPs.
• Handle server provisioning and decommissioning activities, including wiping, packing, and preparing equipment for disposal or shipment.
• Manage physical cable management to ensure clean, structured cabling following best practices.
• Escort vendors and third‑party engineers, ensuring adherence to site requirements and safety rules.
• Participate in scheduled power, cooling, or infrastructure maintenance activities, working with facility teams when required.
• Coordinate with hardware vendors for RMA processing, diagnostics, and replacement activities.
• Maintain logs, update tickets, and provide detailed task/incident reports using ticketing tools such as ServiceNow, Remedy, or Jira.

Required Skills & Experience

• 4–6 years of hands‑on experience in data center hardware operations and on‑site support.
• Strong knowledge of x86 server hardware (Dell, HP, Lenovo, Cisco UCS).
• Experience handling storage hardware, SAN components, and fibre channel connectivity.
• Good understanding of network hardware (switches, routers, firewalls) and cabling standards.
• Familiarity with data center power, cooling concepts, and rack layout design.
• Ability to read and interpret rack diagrams, network schematics, and floor layouts.
• Experience using KVM, remote console tools, and basic BIOS/ILO/DRAC operations.
• Strong documentation discipline and experience working with ITSM ticketing platforms.

Seniority Level

Mid‑Senior level

Employment Type

Contract

Job Function

Information Technology

Industries

IT Services and IT Consulting