Cycling CX Intern — Remote, Multilingual Support

Laka is seeking a Customer Experience representative to support customers with inquiries, claims, and product knowledge related to bicycle insurance. The role involves collaboration with B2B partners and feedback collation to enhance service.

Candidates should be bilingual in English and French with a strong understanding and empathy for cyclists' experiences. Laka offers a remote-first environment, including diverse benefits like share options, a company bonus scheme, and mental health support.