Cyber Claims Manager, France (M/W)

About Us

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.

About the Role

Coalition is seeking an experienced and highly motivated Cyber Claims Counsel (M/W) - Responsable sinistres cyber (H/F), with strong expertise in insurance and cyber incident coverage, to join its fast‑moving and growing international team as the first Claims professional for the French market. The Claims team at Coalition stands out for its outstanding customer service and deep expertise in handling cyber claims for its insureds. As a team, we focus on partnering with our clients to resolve cyber incidents quickly and find practical, business‑focused solutions to cyber risk. The role is fully remote within metropolitan France.

Responsibilities

• Handle the intake of cyber incidents, including coordination of breach counsel, forensic investigators and other external partners.
• Evaluate the full portfolio of claims in France.
• Ensure timely posting and recommend appropriate and accurate reserves in line with Coalition and partner carrier guidelines.
• Handle complex and litigated claims, including third‑party liability arising from security failures or data breaches, as well as Media and Tech E&O exposures.
• Maintain accurate file documentation/information in our claims system.
• Assess liability, quantum and coverage on claims, and clearly document analysis, strategy and decisions in our claims system.
• Intelligently guide and monitor third‑party service providers, including quality of work, strategy and spend.
• Maintain and develop relationships with brokers, insured stakeholders and key partners in the French market.
• Identify and pursue settlement opportunities that achieve effective outcomes.
• Work closely with counsel and other stakeholders to coordinate defense strategy and drive timely resolution of claims.
• Provide data and insights to underwriters.
• Support business development by contributing to marketing, client presentations and sales discussions.
• Liaise with partner carriers.
• Lead client engagement activities including cyber incident preparedness and tabletop exercises, whether delivered directly by Coalition or our partners.
• Ensure the global claims team is aware of specific claims handling requirements and market practices in France and other EEA countries as Coalition expands its geographical footprint.

Skills & Qualifications

• 4+ years of experience handling cyber, tech, and/or media claims and litigation.
• Fluent in French and English.
• Bonus: Additional language skills in Italian and/or Spanish and prior experience handling Italian or Spanish claims.

Compensation & Benefits

• CDI contract with Cadre professional status (full‑time employment contract in France).
• Position based in metropolitan France, fully remote.
• Annual home office stipend and access to coworking spaces.
• 25 paid holidays plus RTT days (additional time off).
• Private Medical Coverage (Mutuelle et complémentaire santé) covered by employer at 70% for medical, dental, and vision coverage, including out‑patient treatment.
• Life & Disability Insurance (Prévoyance) and statutory pension.
• Mental and physical health wellness programs.
• Competitive compensation and opportunity for advancement.

Anti‑Discrimination Notice

Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace.

Accommodations

Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre‑employment testing, or participate in the selection process, please contact us at