CX Implementation & Delivery Lead

Goodays is looking for a Service Delivery Manager in Lille to lead client deployments and oversee technical integrations for our SaaS platform. You will work directly with enterprise clients to ensure their needs are met effectively.

Your role involves collaborating with internal teams to deliver high-quality solutions while contributing to our continuous product evolution. The ideal candidate has a higher education degree and SaaS deployment experience, along with excellent communication skills in French and English.