Customer Validation Engineer

Outsight’s software solutions track the motion of people and vehicles using 3D LiDAR data.

Operators of transportation hubs like airports and train stations, as well as sport venues, road infrastructures and industrial sites, can now access accurate and anonymous Spatial Intelligence data to improve operations and increase user safety and satisfaction.

Our international team of scientists and engineers works from Paris, San Francisco, Sophia-Antipolis (Nice) and Hong Kong. To support our global outreach, we also operate a commercial office in Spain.

Our Passenger Flow Traffic Monitoring solution is trusted by the world’s leading airports and train stations across four continents, including renowned hubs celebrated for their operational excellence and exceptional passenger experience. We also deploy our solutions in other markets such as Tourism, Retail and Sports.

Additionally, our Car Traffic Remote Monitoring product is trusted by several Tier 1 customers, including BMW.

Context

Once deployed on a customer site, Outsight products need to be evaluated to assess proper deployment and configuration through a combination of automated and manual performance evaluations. You will work with product and delivery teams to ensure Outsight products are accepted by customers, regulators, and business owners.

You will provide documentation, processes and tools to support acceptance activities on deliveries and support the delivery team to analyze results.

Your Responsibilities

• Define & Plan
  • Define the customer acceptance test strategy after delivery: scope, objectives, types of tests (user, contract, regulation), resources and tools for all major Outsight product features.
  • Build a test plan: timeline, resources, deliverables.
  • Translate requirements into measurable acceptance criteria.
• Design & Develop
  • Define and implement Outsight products automated and manual performance evaluations (mainly using Python scripting).
  • Select, maintain and develop hardware and software tools needed for acceptance tests.
  • Support execution with customers and delivery teams.
  • Analyze results and execution to improve test coverage and efficiency.

What Makes The Role Important

You are the go-to person for all aspects of customer acceptance testing, from tests and criteria definition to tools implementation and support. You don’t run every test, but you ensure the right criteria, tools, and processes are in place so that Outsight products can be accepted flawlessly.

You are the link between Product and delivery teams to demonstrate and validate the Outsight products in customer environments.

Expected Skills

• Master’s degree in Computer Science, Electrical, Industrial, Automotive —or equivalent practical experience.
• Minimum 3 years in a similar role, demonstrating effective project execution, customer- centered support, and technical engagement.
• Data analysis skills, including pre-processing, visualization and statistical analysis.
• Strong skills in Python and usual API interaction.
• Solid IT and networking fundamentals.
• Customer-centric mindset with a commitment to delivering a high-quality support experience.
• Clear communicator with the ability to simplify and explain complex technical issues to both technical and non-technical stakeholders.
• Fluent in English (French is a plus).
• Willing and able to travel for on-site deployments and customer support.
• Curious, self-motivated, and eager to learn new technologies and methodologies.

Why join us?

Be part of the team pioneering Spatial Intelligence solutions at unprecedented scale—the breakthrough technology transforming how the world’s most prestigious airports, infrastructure operators, and smart cities understand and optimize physical flows.

As a 7-time Gartner-recognized category-defining leader with dozens of global awards, we’re backed by 37 patents and deployments with the most prestigious customers across four continents.

Join our international team of world-class experienced engineers and business leaders solving humanity’s most complex spatial challenges, from passenger flow optimization to autonomous robotics coordination.

Supported by rock-solid investors including BNP Paribas, BPI France, Energy Innovation Capital and Demeter, this is your opportunity to shape how physical and digital worlds interact, with the resources, growth trajectory, and technical challenges that will accelerate your career in ways traditional companies cannot offer.

Equal Employment Opportunity

Outsight is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Outsighters don't make employment decisions on the basis of race, color, religion, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws. Outsight also strives for a healthy and safe workplace, and prohibits harassment of any kind. If you have a disability or special need that requires accommodation, please let us know.