Customer Success Operations (Internship)

About Agicap

Created in Lyon in 2016 by three French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 8000 customers, 650 employees and fast revenue growth (7x between 2021 and 2024). Agicap is part of the French Tech 120, rewarding the most promising startups in France.

Agicap allows Finance teams of Mid-Market companies to efficiently manage and forecast their cash, pay their suppliers and get paid. By combining a Treasury Management System, and Accounts Payable and Accounts Receivable solutions into a single platform, Agicap aims at becoming the next leading Treasury Management platform for mid-market companies.

We have raised €145M since our creation, with prestigious VC funds including AVP, Greenoaks, Partech and Black

Fin, with a last round in November 2024.

These additional resources further fuel our product innovation, allowing us to grow significantly and accelerate our international expansion across the world.

We believe our success comes from our highly passionate and dedicated teams, committed to building a company where people can grow and build their careers. We are constantly looking for great talents, aiming for excellence and ready to join our ambitious adventure!\n\n

Main mission

As a CS Operations Intern, you will support the CS Operations managers in their day-to-day work, on tooling, data, and process-related questions.

Your core objective will be to help the CS department increase productivity and implement standard ways of working by addressing operational issues at their root, helping investigate recurring problems, and contribute to long-term improvements.

Reporting directly to the CS CRM Manager, you will work on operational but business-critical processes, in close collaboration with CS teams across all regions (FR, DACH, IT, UK, SP, US).

Key responsibilities

Tooling & operation