Customer Success Manager - Imaging Platform Growth & Adoption

Dormont Manufacturing Co is looking for a Customer Success Manager (CSM) to drive the success of new and existing customers using our innovative cloud-based medical imaging platform, Studycast®. The CSM will ensure customers realize their anticipated value during the critical 90-day ramp-up phase and will maintain ongoing engagement to foster growth through cross-sell and upsell opportunities.

The ideal candidate has a Bachelor's degree and 3–5+ years of experience in customer-facing roles, preferably within SaaS or healthcare tech environments. Strong analytical and relationship management skills are essential for success in this role.