Customer Success Manager: FinTech & Banking Loyalty

Paylead seeks a Customer Success Manager in Paris to own about ten accounts, including major financial institutions and fintechs. You’ll define roadmaps, set KPIs, build dashboards in Metabase, and run governance reviews to ensure programs deliver.

You’ll challenge clients with data-driven insights, launch and scale loyalty programs, and coordinate with Data, Product, PM, and Brands & Retailers teams to ship on time. Fluent French and English are essential.