Customer Success Manager: Drive Adoption & Renewals

Fairly Made seeks a Customer Success professional to manage post‑sale client relationships, drive platform adoption, and renewals. You will train client teams, monitor usage, and demonstrate value with concrete metrics.

The role involves cross‑functional collaboration with Account Managers, Data Specialists, and the Product team to ensure client success and expansion opportunities. You will operate within a three-engagement model—strategic accounts, high-volume portfolios, or automated